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FAQ 2

PAYMENT OPTIONS

Hollywood History accepts Credit Cards, Money Orders and Certified Checks. (If another method is preferred please contact us to discuss)

We will accept personal checks; however, your item will not be shipped until the check clears our bank. We also provide an interest free payment plan.

We also provide an interest free payment plan.

PAYMENT PLAN

Interested in an item but can’t afford it right now?

We have an interest free payment plan that allows you to make payments for up to 6 months or more depending on the item’s total.

• With a 20% non-refundable deposit we will hold the item for you while you make payments.

• After the initial deposit, each payment will be due each month after until purchased item has been paid off.

• Shipping fees will be added into your last payment. Item will be shipped after last payment is received.

• You may cancel your order at any time and any money paid, minus the 20% non-refundable deposit and the balance already paid will be placed on a store credit.

• No Cash Refunds

GIFT CERTIFICATES

Never know what to get the person who has everything? Get them the perfect gift…

A Hollywood History Gift Certificate

You may purchase a gift certificate for any dollar amount to be used online.

Click Here to contact us and inquire for more information.

What are my SHIPPING Options?

We ship worldwide with shipping prices varying by item, depending on size, weight and destination.

All packages shipped outside of the USA will be shipped by buyers request through USPS, UPS or FedEx.

All taxes, duties and/or other import fees charged by countries outside of the USA will be the buyer’s responsibility.

All domestic items will be shipped FedEx.

If you would like to receive your item faster, please let us know. We can ship your item using a faster service for additional fees and can be fully insured for item’s value if requested.

All items are packed with utmost care as to not incur damage during shipping and we are not responsible for any damage that may occur during the shipping process after the item leaves our warehouse.

TERMS & CONDITIONS

Terms and Conditions of Use of Hollywood History

1. All Sales are final.

2. Please read this Terms and Conditions Agreement carefully before using this site. By using this site, you are agreeing with the provisions of this Agreement. If you do not agree with any of the provisions of this Terms and Conditions Agreement outlined below you cannot purchase on this site. Hollywood History reserves the right to modify or update the terms of this agreement at any time and you agree to be bound by such modifications or updates. While Hollywood History uses reasonable efforts to include accurate and up to date information in this site, Hollywood History makes no warranties or representations as to its accuracy. Hollywood History assumes no liability or responsibility for any errors or omissions in the content of this site.

3. Purchases on this site may only be made by individuals who can form legally binding contracts. Purchases may not be made from this site by minors or those who are legally incompetent.

4. Your use, including browsing, of this site is at your own risk. Neither Hollywood History nor any other party involved in creating, producing or delivering this site is liable for any direct, indirect, incidental, consequential or punitive damages arising out of your access to, or use of, this site. Hollywood History also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in this site or your downloading of any materials, data, text, images, video or audio from this site.

5. All information appearing on this site, including all original text, graphics, pictures, logos, icons, button designs and images is the property of Hollywood History and is protected by copyright and trademark laws. You may not reproduce, distribute, transmit, republish or display any of the content of this site, whether in its original form or with any modification, without the prior written permission of Hollywood History.

6. All items sold on this site are sold “as is” and all sales are final and binding. Because Hollywood History does not accept returns, if you have any questions regarding an item(s) you wish to purchase, you should contact us before purchasing the item(s). Once a purchase order is completed you will be responsible for full payment for the purchase of the item(s).

7. All items are sold as collectible items only and are for display purposes and are not deemed or implied to be fit to be used for any other purposes. With this notice, the purchaser assumes all risks of loss and/or injury, whether personal or property damage arises from any other use of the item purchased not in accordance with this notice. Hollywood History shall not be held liable and purchaser releases Hollywood History for any such loss or injury.

8. All prices on this site are in U.S. Dollar and exclude any applicable shipping charges.

9. The buyer is responsible for paying any applicable taxes on any purchases from this site. As required by state or local taxing authorities, Hollywood History will charge the appropriate sales or other taxes on your purchases.

10. All taxes, duties or other import fees charged by a country outside of the USA will be the buyers responsibility.

11. Our certificate of authenticity (COA) is reinforced by a lifetime money back guarantee. All items have been thoroughly researched and authenticated. Should any item’s authenticity ever be brought into question, Hollywood History would seek to provide adequate assurances of authenticity of said item to your satisfaction. If satisfactory evidence is not produced, at our discretion, Hollywood History will offer the customer a refund of the original purchase price.

12. Our COA is transferable to a new owner if original buyer wishes to sell item. As long as our original COA accompanies the original item, it will be authenticated.

13. All photographs and screen shots from individual movies that appear throughout this site are copyrighted by their respective owners and are solely for reference purposes only and not as a representation or warranty of the item depicted within the image. Most costumes and props are produced in multiple for specific filming requirements.

14.Click Here for terms and conditions on our company’s payment plan option.

15. No cash refunds.

Is delivery free?

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter or respond to a survey.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information or social security number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience
(your information helps us to better respond to your individual needs)

• To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

• To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

• To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

• To send periodic emails

The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our site, you consent to our websites privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

PRIVACY POLICY

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To what countries do you ship?

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What's your return policy?

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When will my package arrive?

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